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Responsible Gambling

Practical tools, warning signs, and free New Zealand support to help you stay in control when gambling.

Updated: 8 October 2025

Responsible Gambling

Gambling should be entertainment—not a way to make money. This page explains practical tools to help you stay in control, common warning signs, and where to get free and confidential support in New Zealand.

This site is for adults aged 18+. We are an informational website and do not offer gambling services.

Quick Help

  • Talk to someone now: Gambling Helpline — 0800 654 655 — text 8006 —
    https://www.gamblinghelpline.co.nz (24/7 phone, text, and resources)
  • In an emergency or risk of harm: call 111.

Set Limits Before You Play

Use these tools with any operator that accepts New Zealand players:

  • Deposit limits: daily/weekly/monthly caps
  • Loss limits: stop once you’ve reached a preset loss
  • Time limits and reality checks: session reminders every 15–60 minutes
  • Wager limits: cap the size/number of bets
  • Cool‑off periods: lock your account for 24 hours to 7+ days
  • Self‑exclusion: block yourself from one or more sites for 6–24 months or permanently

How to set effective limits

  1. Decide your entertainment budget for the week/month (money you can afford to lose).
  2. Choose a session length (e.g., 45–60 minutes) and set a timer.
  3. Enable deposit/loss limits in the cashier before your first session.
  4. Stop when a limit is hit—don’t raise it mid‑session.

Recognise the Signs of Harm

Consider taking a break and seeking support if you notice:

  • Spending more than planned or borrowing to gamble
  • Chasing losses or increasing bet size to recover
  • Hiding gambling from family/friends
  • Feeling stressed, anxious, or unable to stop
  • Gambling affecting work, study, sleep, or relationships

Self‑Exclusion and Blocking Tools

  • Operator self‑exclusion: available in the account settings of most sites
  • Device/site blocking:
  • Card/payment blocks: ask your bank about gambling transaction blocks
  • Marketing opt‑out: unsubscribe from emails/SMS; adjust notification settings

Support in New Zealand (Free and Confidential)

National services

Specialist and regional services

Financial counselling and budgeting

Tips for Safer Play

  • Treat wins as a bonus; don’t expect them.
  • Avoid gambling when tired, stressed, or under the influence.
  • Use smaller stakes and lower‑volatility games for longer sessions.
  • Take regular breaks; step away after a big win or loss.

Our Role and Disclosures

  • We are an independent, ad‑supported publisher. We may earn commissions from some links. Our reviews and guides are editorially independent.
  • We encourage responsible gambling and provide links to help services on every page.

Need to Talk?

Free, confidential help is available 24/7:

If you’re worried about someone else’s gambling, support is available for family and friends too.

Key Resources

Gambling Helpline (NZ)

0800 654 655

24/7 phone, text 8006, and online resources

Visit Website

Lifeline Aotearoa

0800 543 354

24/7 crisis support and suicide prevention

Visit Website

Gambling Blocking Software

Free tools to block gambling sites on your devices

Financial Mentoring

0800 345 123

MoneyTalks — free budgeting and financial mentoring

Get Help

Need Support?

Contact gamblinghelpline.co.nz or call 0800 654 655 for free, confidential help. In an emergency, call 111.